WhatsApp Integration for ERPNext
WhatsApp Business API integration for ERPNext by Thirvusoft, Coimbatore: send invoices, quotations, payment reminders, payslips and alerts from ERPNext on WhatsApp, with two-way replies logged to the CRM.
WhatsApp Integration that fits how your business works
Thirvusoft's WhatsApp integration lets ERPNext send quotations, invoices, delivery updates, payment reminders and payslips to customers and employees on WhatsApp, automatically, using approved templates. Replies land in ERPNext as communications, so your team never leaves the ERP to talk to a customer.
- Automatic invoice, quotation and payslip delivery
- Payment and follow-up reminders on schedule
- Two-way replies logged against the lead or customer
- Template management inside ERPNext
What you get with WhatsApp Integration
Invoices, reminders and alerts on WhatsApp, straight from ERPNext.
Customer Interaction
Order enquiries, support requests and updates on a channel every customer already uses.
Effortless Communication
Quick, direct communication among team members and with customers.
Two-Way Communication
Users initiate actions or respond to notifications directly from WhatsApp.
Task Reminders & Alerts
Automated reminders so deadlines and activities are never missed.
Customisable Templates
Message templates for every notification type, consistent and clear.
Need something specific?
Custom fields, workflows, print formats and reports are part of every Thirvusoft implementation. Tell us what is missing.
A trustworthy, template-driven integration
A dedicated module inside ERPNext manages WhatsApp notifications, message content and recipient groups.
Local team in Coimbatore
On-site requirement study, training and go-live support anywhere in Tamil Nadu.
Frappe developers in-house
We customise ERPNext and build Frappe apps ourselves, so nothing is out of scope.
Support after go-live
Helpdesk, upgrades and backups under an annual maintenance contract.
From requirement to go-live in weeks, not months
A proven five-step process that Thirvusoft follows for every WhatsApp Integration project.
Discover
We study your current process, pain points and reports, then map them to ERPNext modules.
Configure & Customise
Company setup, masters, workflows, print formats and any custom DocTypes or Frappe apps you need.
Migrate Data
Items, customers, suppliers, opening stock and balances imported and verified from Tally, Excel or your old ERP.
Train
Role-wise training for owners, accounts, stores, production and sales, in Tamil or English, at your site.
Go Live & Support
Hyper-care during the first month, then AMC support with upgrades, backups and new features.
Questions about WhatsApp Integration
Does this use the official WhatsApp Business API?
Yes. We integrate ERPNext with Meta's WhatsApp Business API through approved providers, so messages are template-based and compliant.
Can customers reply and reach my sales team?
Replies are captured in ERPNext as communications on the lead or customer and can create tickets or tasks.
What does it cost?
A one-time integration fee plus per-message charges from the WhatsApp provider. Contact us for a quote.
Related services
Let us show you WhatsApp Integration on ERPNext
A 30-minute demo with real data from your industry. Free, no commitment, in Tamil or English.